At Collective, we produce our bikes in Taiwan and various other countries which means any bike shipped from the UK to the EU will be subject to the relevant VAT and import duties within the EU.
Due to this, the ongoing changes in the Brexit situation have made it necessary to temporarily suspend all new orders from collectivebikes.com to the European Union at this time.
We appreciate your patience while we analyse this situation and plan the proper administrative steps moving forward.
For more information and to be notified when shipping will resume or to see if it is still possible to process a manual order, please contact our customer service department at firstname.lastname@example.org
We apologise for any inconvenince and are committed to finding a solution to serving you all again.